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THE ELEVEN BIG LIES Undermining Quality, Participation & Teamwork There is no room for your personal life at work; leave it at home. Loyalty, passion, commitment, and self-management are personal values brought from home. The company will make decisions to protect your safety and maintain a pleasant working environment. Safety is everyone's concern. Only you can make yourself happy; then your work is smarter and more productive. Conflict in the work place indicates a lack of teamwork and management's loss of control. Conflict is where all new ideas come from; conflict is natural; out in the open it's easier to manage. You must adapt to the environment in which you work by being willing to go along. Going along often results in a loss of commitment and a lack of personal responsibility. In a competitive environment, there is little or no time for on-the-job learning-you are paid to get it right the first time. Learning may be the only competitive edge companies can create; and much learning comes from mistakes. Do your job and stay out of trouble, the company's long range vision offers security-they will take care of you. Security is knowing the value of my contribution and when I will share in the company's success. The big picture is too distracting to workers and should be left to the executives. Each of us adds value to the company in unique ways; for most people, it is highly motivational to know how our work impacts co-workers, customers and the bottom line. Recruiting motivated, star performers builds an unstoppable, high-performance team. Individual "stars" usually lack team skills and end up competing with each other. Rewarding technical excellence and productivity insures bottom line results. Rewarding technical skills ignores communication, leadership, innovation, teamwork, honesty and other vital components of success. Managers need technical skills equal, or superior, to those of their subordinates. Managers need different skills than subordinates such as: planning, personal motivation, meeting facilitation, coaching, conflict management, team building, scheduling and budgeting. People only improve their skills when forced to own their mistakes. Blame leads to fear. Fear stifles creativity, integrity, personal responsibility and participation.